Cancellation Policy

At RayTrees, we strive to process and dispatch your orders as quickly as possible. Please read our cancellation policy carefully.

Order Cancellation

  • Orders can be cancelled within 12 hours of placing the order or before the order has been dispatched, whichever is earlier.
  • Once an order has been dispatched, it cannot be cancelled.
  • To request a cancellation, please contact our customer support team with your Order ID.